Legal

Terms & Conditions

Last updated: September 30, 2026

These Terms & Conditions ("Terms") apply to the Gym Sphere gym management system, this website and the hardware we sell (together, the "Services"). The Services are provided by appsworker ("we", "us", "our"), 96/2, Kalawana, Minuwangoda, Sri Lanka. By creating an account, paying for a subscription or buying hardware from us, you agree to these Terms.

1. Our products and services

We provide:

  • Gym Sphere software subscription – a cloud-based gym management system used by gyms and fitness centres to manage members, payments, attendance, door access, SMS notifications and reports, available on the web and through a mobile app for gym owners.
  • Access control hardware – a fingerprint device and a door lock power supply that work with Gym Sphere.

Current prices are listed on our pricing section. All prices are in Sri Lankan Rupees (LKR).

2. Eligibility and accounts

  • You must be at least 18 years old and able to enter into a binding contract to buy our Services.
  • You are responsible for keeping your login details confidential and for all activity under your account and the user accounts you create for your staff.
  • You must give us accurate information and tell us if your contact or business details change.
  • Please tell us immediately if you believe your account has been used without your permission.

3. Product information

We try to describe our Services and prices accurately. However, errors may occasionally occur. If we find an error in the price or description of something you have ordered, we will contact you and you may either confirm the order at the correct price or cancel it and receive a full refund.

4. Orders and payment

  • Subscriptions are billed monthly, in advance, per gym. The plan and amount are shown before you pay.
  • Hardware is paid for as a one-time purchase before delivery.
  • Online payments are processed securely by our payment service provider, PayHere. By paying, you confirm that you are authorised to use the payment method you choose.
  • We do not see or store your full card details.
  • If a subscription payment is not received by its due date, we may limit or suspend access to the system until the payment is made. Your data is not deleted because of a late payment.

5. Delivery and setup

Your Gym Sphere account is normally activated within 1–2 business days after the first payment is confirmed. Hardware is delivered and/or installed at the date we agree with you after the order is confirmed; any delivery or installation times we give are estimates. We will keep you informed if there is a delay.

6. Cancelling a subscription

You can cancel your subscription at any time by contacting us. Cancellation takes effect at the end of the billing month you have already paid for, and you will not be charged again after that. Refunds are handled under our Refund Policy.

7. Your data and your members' data

  • You own the data you and your staff enter into Gym Sphere, including your members' details.
  • You are responsible for having your members' permission to store their details, fingerprints and phone numbers and to send them SMS messages.
  • We handle personal data as described in our Privacy Policy.

8. Acceptable use

You agree not to use the Services to send spam or unlawful messages, to break any law, or to try to access other customers' data or interfere with the system.

9. Intellectual property

The Gym Sphere software, website, logos and content belong to appsworker. Your subscription gives you a right to use the software for your gym while your subscription is active; it does not transfer ownership. You may not copy, resell or reverse-engineer the software.

10. Limitation of liability

We work to keep Gym Sphere available and accurate, but we cannot guarantee that it will be free of interruptions or errors, including interruptions caused by internet, SMS network or power failures outside our control. To the extent allowed by law, our total liability for any claim relating to the Services is limited to the amount you paid us for the Service concerned in the three (3) months before the claim.

11. Refunds

Refunds are provided according to our Refund Policy. Approved refunds are made to the same payment method (payment-initiated media) used for the original payment.

12. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. If a change affects your subscription price, we will tell you before it applies to you.

13. Governing law

These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka.

Contact us

If you have any questions about this policy, please contact us: